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QR reader

With a QR reader you can log in to and sign payments in Nordea’s digital services.

Identify yourself and sign assigments with the QR reader

You use the QR reader together with your bank card, credit card or login card from Nordea. The QR reader has a camera for reading the QR code for login and signing purposes in Nordea’s digital services and also for approving card purchases when shopping online.

You can also use the QR reader to identify yourself and to sign payments when you call Nordea’s customer service. 

Who needs a QR reader?

You need a QR reader if you do not have a smartphone or if you for some other reason cannot use a Mobile BankID which is the security solution we mainly recommend. A Mobile BankID is free of charge and is used for login and signing purposes in most of Nordea’s digital services. 

You can easily download a Mobile BankID by using a personal code. For more information visit nordea.se/mobiltbankid (in Swedish). If you have a Mobile BankID, you do not need a QR reader.

Call customer service on 0771-22 44 88 for help to order a QR reader. The price for the QR reader is 150 Swedish kronor.

Secure online card purchases with the QR reader

Nordea’s security solution has been made in collaboration with Visa and Mastercard and is called Visa Secure and Mastercard SecureCode, respectively. When you use it, you confirm your card purchase with the QR reader.

How to use the QR reader as a card reader for e-code

The QR reader is not yet available as a login method to old Private Netbank or New Nordea Netbank. At the moment, you should select the option e-kod/e-code and use your QR reader as a card reader.

  1. Go to the login page, select the option e-kod/e-code and enter your personal identity number.
  2. Start the QR reader by inserting your card into the reader with the chip down.
  3. Press the MENU button on the QR reader and select Login if you need to identify yourself or Sign if you need to sign your assignments .
  4. On the login or signing page, you will see a control code.
  5. Enter the control code in the QR reader and press OK.
  6. The text Ange PIN is displayed on the QR reader. Enter the PIN code for your card (MasterCard, Visa or login card). Press OK.
  7. The QR reader generates a response code (nine digits). Enter the code in the response code field. Click on Login/Logga in or Sign/Signera.

Identify yourself or sign using your phone

You can identify yourself and sign payments etc using the QR reader with voicemail and customer service.

  1. Start the QR reader by inserting your card into the reader with the chip down. 
  2. Press the MENU on the QR reader and select Login if you need to identify yourself or Sign if you need to sign your payments etc via the phone.
  3. The voice mail (or customer service agent) gives you a control code. Enter the code in the QR reader. Press OK.
  4. The text “KortPIN:” (card PIN) is displayed in the reader’s window. Enter the PIN for your card (Mastercard, Visa or login card). Press OK.
  5. The QR reader generates a response code (nine digits). Enter the code on your phone and press # to complete.

Log in with QR reader

  1. Start the card reader by inserting your card into the reader with the chip down.
  2. Scan the QR code which is displayed on the login page and press OK.
  3. Enter the card’s PIN and press OK.
  4. The QR reader generates a response code (nine digits). Enter the code in the response code field.

Sign in with the QR reader

  1. Start the card reader by inserting your card into the reader with the chip down. 
  2. Scan the QR code displayed on the signing page, verify that the content displayed in the reader is correct and press OK.
  3. Enter the card’s PIN and press OK.
  4. The QR reader generates a response code (nine digits). Enter the code in the response code field.