Here is an FAQ section on how to make changes concerning your association

We need updated information on the authorised signatories of your association. You need to send us the minutes of your annual meeting or constituent board meeting where this resolution is passed or decision taken. 

Please upload these minutes even if there are no changes to the board, as minutes are valid for 2 years only. It’s really helpful for us to have valid minutes. It makes our interaction easier and allows us to take care of your business, including applications for new services and products, faster and more efficiently.

Start with sending us your minutes where the names of the representatives/signatories are stated. When you have started a new message to us, select the category Association's documents, fill in the required information and upload the minutes where the names of the representatives/signatories are stated.

When we have processed your documents, we will confirm this via text message.

When you have received the confirmation, the new signatory may call Nordea Business Centre to get help with changing their access to bank services. We need to talk to the chairman and an authorised signatory. If the chairman is also an authorised signatory, only the chairman needs to call. We will update the details we hold about your association and draft agreements which we will send for digital signing with Mobile BankID.

You can upload your documents here in Nordea Business. When you have clicked on "Send documents", select the category Association's documents.

We will always respond to your message that you sent to us with the minutes attached.

When you have received the confirmation, the new signatory may call Nordea Business Centre to get help with changing their access to bank services. We need to talk to the chairman and an authorised signatory. If the chairman is also an authorised signatory, only the chairman needs to call. We will update the details we hold about your association and draft agreements which we will send for digital signing with Mobile BankID.

We recommend that you upload your association documents for faster processing.

If your association is unable to upload documents digitally, please call Nordea Business Centre. Together we will review the changes you want to make to your association’s products and services. Then we send new agreements via the postal service. 

When the association signs and returns the documents to confirm the changes, the following documents should also be enclosed:

- Statues – the most recent statues adopted by the association.

- Minutes of the latest annual meeting – showing all board members elected.

- Minutes from constituent board meeting – showing the roles of board members as well as authorised signatories/representatives of the association.

- Copies of representatives’/signatories’ ID documents 

If the association’s business with the bank is to remain unchanged, you just need to post a certified extract of the minutes to: 

Nordea Bank 

P1608 

105 71 Stockholm

Use this check list for what the minutes should include:

- Full name and identity number of the association

- Date of the meeting (not older than 2 years)

- Board composition and roles

- Named representatives/authorised signatories and their mandates. The board can appoint one or several authorised signatories for the association who can either act individually or jointly. If two persons are named without any details on whether they can act individually or jointly, the bank will always assume that they act jointly. Please note: Any limitations, for instance regarding amounts and accounts, will not be taken into consideration. You add such limitations yourselves when you register users in Nordea Business. 

- Physical signatures of chairman and secretary

- Physical signatures of 2 persons who have approved the minutes

- Certification of the minutes

You can upload your documents here in Nordea Business. When you have clicked on "Send documents", select the category Association's documents.

We recommend that you upload your association documents for faster processing.

If your association is unable to upload documents digitally, please call Nordea Business Centre. Together we will review the changes you want to make to your association’s products and services. Then we send new agreements via the postal service. 

When the association signs and returns the documents to confirm the changes, the following documents should also be enclosed:

- Statues – the most recent statues adopted by the association.

- Minutes of the latest annual meeting – showing all board members elected.

- Minutes from constituent board meeting – showing the roles of board members as well as authorised signatories/representatives of the association.

- Copies of representatives’/signatories’ ID documents 

If the association’s business with the bank is to remain unchanged, you just need to post a certified extract of the minutes to: 

Nordea Bank 

P1608 

105 71 Stockholm

We need updated information on the authorised signatories of your association. You need to send us the minutes of your annual meeting or constituent board meeting where this resolution is passed or decision taken. 

Please upload these minutes even if there are no changes to the board, as minutes are valid for 2 years only. It’s really helpful for us to have valid minutes. It makes our interaction easier and allows us to take care of your business, including applications for new services and products, faster and more efficiently.

Yes, we need the the most recent statues adopted by your association. 

If you are an authorised signatory and have received a text message asking you to sign a document to confirm submitted information, you will find the document in the Avtal och meddelanden service on our website.

If you cannot find the document there, please contact Nordea Business Centre. The easiest way is to select the online chat.

When we send an agreement digitally, we do so by e-mail to the e-mail address to which you ordered the agreement. In the e-mail, you will find a link that you need to follow in order to open the agreement and sign it.

If you have received a text message but not an e-mail, this might be because the e-mail has ended up in your Junk folder or that the e-mail address was not correct. In that case, please contact us so we can resend the e-mail to the correct address. The easiest way is to contact us through the online chat.

Depending on the type of association, you start by notifying:

Non-profit organisation – Swedish Tax Agency (Skatteverket)

Joint property association – Swedish Land Survey (Lantmäteriet)

Cooperative and cooperative housing association – Swedish Companies Registration Office (Bolagsverket)

Foundation – County Administrative Board or Swedish Tax Agency (Länsstyrelsen/Skatteverket)

Faith community – Swedish Legal, Financial and Administrative Services Agency (Kammarkollegiet)

Your address will then automatically change in our records.

Depending on the type of association, you start by notifying:

Non-profit organisation – Swedish Tax Agency

Joint property association – Swedish Land Survey

Cooperative and cooperative housing association – Swedish Companies Registration Office 

Foundation – County Administrative Board 

Faith community – Swedish Legal, Financial and Administrative Services Agency

Your name will then automatically change in our records.

In Nordea Business you can make a digital application for a Business Debit – a debit card linked to your account. 

Before you can apply for the credit card First Card, a resolution on this must first be passed at an annual meeting. The minutes should include:

- A resolution that the association will apply for a First Card

- A resolution stating the (monthly) purchase limit

- The name of the person for whom the card should be issued on behalf of the association

When you have minutes including these resolutions you are welcome to apply!

If you want a card for a new cardholder, you need to apply for a brand new card. Here in Nordea Business you can make a digital application for Business Debit card.

To cancel the old card, please contact Nordea Business Centre. The easiest way is to select the online chat. 

PostNord has special requirements for associations on the collection of registered mail. Non-profit organisations must visit a PostNord Företagscenter (business centre) and submit minutes in original, or a certified and approved extract of minutes, that verify the identity of the persons authorised to represent the association and collect its registered mail. 

You must do this one week before the authorisations become valid, so we recommend that you make the visit as soon as possible when you have requested a new card.

You can find more information on collection of registered mail addressed to associations on PostNord’s website.

The final date on which you can pick up the card is stated on the notification. After that, the card will be returned to us. 

To obtain a new card, you are welcome to contact us. The easiest way is to select the online chat.

Before submitting an application, you must have the following documentation:

- Minutes of the annual meeting at which a decision has been made on taking out a loan, the size of the loan and the desired repayment period. The minutes must also include board composition and information on signatories. The minutes must be approved and attested.

- Annual report

- Extract from the the Swedish National Land Survey’s register of homeowners’ associations, containing information on the member properties

- Budget for the investment (in which the loan is included) 

- Quote for the work

If you have these documents in place, you are welcome to contact us with an application. The Help tab in the menu will take you to our messaging function, where you also attach the documents. 

Before submitting an application, you must have the following documentation:

- Minutes of the annual meeting at which a decision has been made on taking out a loan, the size of the loan and the desired repayment period. The minutes must also include board composition and information on signatories. The minutes must be approved and attested.

- Annual report, balance sheet and income statement

- Extract from the the Swedish National Land Survey’s register of homeowners’ associations, containing information on the member properties

- Budget for the investment (in which the loan is included) 

- Quote (if any) for the work

If you have these documents in place, you are welcome to contact us with an application. The Help tab in the menu will take you to our messaging function, where you also attach the documents. 

As an association, you can connect to Swish Corporate, to conveniently accept payments from members and customers.

As an association, you can open a Corporate Savings Account free of charge, with free withdrawals.

1. Before an association can apply for a Term Deposit, we need to have minutes that are up to date. If you have not uploaded any minutes in the past year, you can upload them here. Select the Association’s documents as the topic.

2. A Term Deposit is set up as a savings account. If you do not already have a savings account, apply for one here.

3. You can now apply for a Term Deposit. Read more and apply here.

If you want to hear from us, you just need to fill in your contact details on our website (Content in Swedish). An adviser will be in touch to discuss how Nordea could be of service to your association.

Instalment notifications are sent to you by post. If you need copies of older instalment notifications, please contact us to order them. The easiest way is to chat with us.

If you need our help closing an account in another bank, we can contact the bank by mail to make the request. 

Before we can initiate a request to close an account, you need to send us a document with the following information:

1. The account number(s) of the account(s) to be closed 
2. Other services that should be terminated (such as Bankgiro, Swish, netbank and cards)
3. Account number in Nordea where you want the money to be transferred
4. Corporate identity number
5. Signature and contact details of the authorised signatory
6. A certified copy of the authorised signatory's id document.
7. Minutes verifying the authorised signatory (may not be older than 2 years)

Submit the document, the certified copy of the id and the minutes to us in a message.